Privacy Policy

1. Information We Collect

We collect information you provide directly: email address, display name, date of birth, profile information, and photos you upload. We also automatically collect technical data including IP addresses, browser type, device information, and usage statistics to improve our service and ensure security.

2. How We Use Your Information

We use your information to: provide and maintain our services; verify your identity and age; facilitate connections between models, photographers, and scouts; send important notifications about your account; improve and personalize your experience; detect and prevent fraud and abuse.

3. Information Sharing

We do not sell your personal information. We share data only: with other users as part of platform functionality (profiles, portfolios); with service providers who assist in operating our platform; when required by law or to protect our rights; in the event of a business transfer or merger.

4. Data Storage and Security

We implement industry-standard security measures to protect your data, including encryption of data in transit and at rest, secure server infrastructure located in the European Union, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Your Rights (GDPR)

Under GDPR, you have the right to: access your personal data; rectify inaccurate data; request deletion of your data; restrict or object to processing; data portability; withdraw consent at any time. To exercise these rights, contact us at privacy@musedeck.net or use the settings in your account.

6. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies or advertising cookies. You can manage cookie preferences through your browser settings, but disabling essential cookies may affect platform functionality.

7. Data Retention

We retain your account data for as long as your account is active. After account deletion, we may retain certain data for up to 90 days to comply with legal obligations and resolve disputes. Moderation records may be retained longer as required by the EU Digital Services Act.

8. International Transfers

Your data is stored and processed within the European Union. If we need to transfer data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Your continued use of MuseDeck after changes constitutes acceptance of the updated policy.

10. Contact Us

For questions about this Privacy Policy or to exercise your data rights, contact us at privacy@musedeck.net. For complaints, you may also contact your local data protection authority.